Our policy is to serve our clients and maintain a prominent position in our industry. We intend to achieve this goal by a process of continuous evaluation of our services, systems and products with...
Our policy is to serve our clients and maintain a prominent position in our industry. We intend to achieve this goal by a process of continuous evaluation of our services, systems and products with the goal of the highest quality of service to our customers. In this context, we define quality to mean complete conformance to agreed customer requirements. Accomplishing this policy quality improvement depends on the commitment by all of our employees and our international suppliers. As such, we drive quality expectations not just through internal processes but also through meticulous selection of our international solution supplying partners. Internally we take set the following quality objectives in the form of Key Performance Indicators.
Precisely identifying the quality requirements of our customers and trying to go the extra step of extrapolating their needs further down the road before any installation commences.
Ensuring that the services, systems and products we deliver meet all these requirements - specifications, designs, materials, schedules and safety – first time, every time.
Conduction analysis during and after the project lifecycle for the purpose of measuring the project’s deliverables against client’s requirements.
Working together with our clients and world class suppliers for the purpose of achieving continuing improvement in the quality in every aspect of our work performance and competitiveness.